FAQ

Frequently Asked Questions


How do I create an account & start testing my products?

 

• You can create an account during checkout or continue as a guest and set up your account later!

• Your potency test will be processed as soon as your order is paid for and your sample with chain of custody is recieved by us,  

 


How do I get samples to your facility?

 

• We offer FedEx shipping labels you can add to your cart on our website.

 


What are your business hours?


• Monday - Friday: 8:30 AM - 5 PM

 

 

When will my results be ready?


• Ionization Labs is open 8 AM - 5 PM CST Monday-Friday.

• We process every order within 24-72 hours of receiving the sample.

 


What Testing do you offer?

 

• 14 cannabinoid profile potency tests.

 


How can I test my products at my own facility?


• Learn more about Cann-ID

 


How do I hire a sample Handler?

 

• You can hire a sample handler from this list provided by the TDA.

 

 

How do I pay for testing?

 

• Ionization Labs accepts all major credit cards. You can pay online by clicking ‘proceed to checkout’ or over the phone.

 

• Give us a call at (512) 470-7262!

 


How much of my sample do you need for testing?

 

• Flower , Bud, Biomass ( Dry weight): 3 to 5 grams


• Oil, Wax, Shatter, Distillate, & Isolate, concentrates/extracts: 0.5 to 1 gram


• Topicals, Roll-ons, Lotions, Salves, creams: 3 grams - 0.5 fl oz


• Edibles, Gummies, Capsules: 3 to 5 pieces or 5 grams


• Tinctures, Infused Oil, Oil-based: 5 ml


• Water soluble suspended in H2O: 60 ml

 

Still Have Questions?


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